Privacy Policy

Last updated: April 2026

Welcome to our website. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

• Full name
• Phone number
• Delivery address
• Email address (if provided)
• Order history and purchase details
• Device and browser information (for website improvement)

We collect this information only when you voluntarily provide it to us — for example, when placing an order or contacting our support team.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Send order confirmation and delivery updates
• Respond to your questions and customer support requests
• Improve our website and services
• Send promotional offers (only if you have opted in)

We do not sell, rent, or trade your personal information to any third party.

3. How We Share Your Information

We may share your information only with trusted partners who assist us in operating our business:

• Delivery and courier services (to deliver your orders)
• Payment processing services (to handle secure transactions)

These partners are required to keep your information confidential and use it only to perform services for us.

4. Data Security

We take the security of your personal information seriously. We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You may choose to disable cookies through your browser settings, though this may affect some features of our website.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct any inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 jatraghar@gmail.com 📞 +8801517845266 💬 +8801517845266 📍 Bangladesh